FAQs
Questions are great! Answers are even better.
We invite you to browse our comprehensive library of our most frequently asked questions.
Popular Questions
Jump to SectionShipping, Returns, Warranty
Jump to SectionMiscellaneous
Jump to SectionPopular Questions
Does Hotbrands sell products directly?
Yes! Most products produced under the Hotbrands name or under any of the Hotbrands Family of Companies can be purchased through the Hotbrands website, through the Family of Companies websites, and in many cases on Amazon as well.
Does Hotbrands sell all of its products on Amazon?
In many instances, you may find the Hotbrands Family of Companies products listed on Amazon or similar sites. If you're shopping on Amazon, beware of imitators! Make sure you're buying from the Hotbrands store on Amazon. In some cases, certain products may only be available on our website(s), so make sure to check!
Shipping, Returns, Warranty
Where Does Hotbrands Ship To?
If you live on Earth, then we ship to you. If you’re shipping outside of the continental USA, please contact our Customer Obsession Team to arrange shipment.
Can I Place An Order With Expedited Shipping?
Yes, for expedited shipping, select Next-Day Air through FedEx.
What Payment Types Are Accepted?
We accept all major credit cards (Mastercard, Visa, Amex), as well as PayPal, Amazon Pay, or you can finance with Bread!
What Should I Do If I Have A Problem?
You should chat with a member of the Hotbrands Customer Obsession Team! Reach one at support@hotbrands.com.
Do Hotbrands Products Include A Return Policy Or Warranty?
Most Hotbrands products include a 30-day money-back guarantee. Certain Hotbrands' products may include their own specific guarantee and/or warranty information. Refer to the specific product page for the product in question for any specific information regarding returns.
Miscellaneous
What is the Hotbrands Family of Companies?
The Hotbrands Family of Companies includes They include: Hotcards, WAAV, Zero Many, Become Known, Love a Pet, Dreison International, and Your Happy Space. Hotbrands is helping guide us toward a future fit for all kinds of life. Learn more about each of our brands right here.
Is Hotcards looking to expand its portfolio?
Hotbrands is always exploring the right acquisitions. Our family of companies includes a $100mil+ global manufacturing and distribution firm that gives us a platform to distribute and even produce your products. If you believe your brand is the right fit for our Family of Companies, we want to hear from you! Contact us here.
Can I sell Hotbrands Family of Company products in my online or brick-and-mortar store?
Absolutely! If you want to sell our products in your online store or in brick-and-mortar locations, please contact us here.